Professional security that goes beyond the traditional doorman
In recent years, we have observed to our dismay, a downwards march in the quality of Security Officers provided to Licensed Premises around the UK. We use the term Security Officers very much deliberately as we take our service provision vastly beyond the traditional view of the 'Doorman' to which many of our clients were accustomed.
We absolutely embrace the forward moves available in vulnerability awareness, first aid provisions by security and customer service enhancement, all while not losing sight of the fundamental truth that your Security Team must be physically capable of handling every potential concern in your venue — a basic seemingly lost by many in recent years.
"Complete Security have been crucial cog in our working since opening in 2023. From the security personnel provided, to the logistics and communications of varying different events, Alex and the team have been brilliant. Honest and direct service throughout. Wouldn't use any other firm."
— Charlie Dancer, Director, The Grove, Newcastle
A comprehensive, bespoke approach to venue security that ensures your requirements are exceeded.
Your dedicated Service Manager conducts a thorough site survey, assessing the various factors in your venue and your customer base which will dictate the highly bespoke solution that we offer.
Your Service Manager will deliver a Proposal Pack covering effective requirements, recommended training, procedural suggestions for improving customer safety, and proposed resourcing — radios, body-worn video, uniforms; all included in the cost.
A Venue Security Plan will be assembled which will form the initial training of every Security Officer deployed to your premises to ensure that every Officer operates to an identical high standard.
At least two shifts per month will be worked by your allocated Service Manager, to mentor and develop your Security Officers to ensure that our service quality only ever improves over time.
Everything you need for professional venue security, with no hidden extras or additional costs.
Professional attire with partner branding options
State of the art BWV equipment for all officers
High-quality radios for seamless coordination
Professional development systems for continuous improvement
